Vietnam Visa FAQs - Visa Frequently Asked Questions

No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.

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We currently accept both Debit/Credit cards (Visa & Master) for our online approval letter service.

To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.

It normally takes 15 -30 minutes to complete the procedure at Vietnam airport. However it also depends on the traffic of passengers coming to Vietnam at that moment. To avoid wasting your time and get long line for getting visa stamp, we suggest you should choose our airport fast track services. Our staff will prepare fill your information in the application for entry and exit Vietnam ready and process all of procedure for you to get visa stamped the fastest way at the airport with the airport fast track service.

You may encounter one of these problems: The card expiration is incorrectly entered. You have reached your credit limit. There is a computer error. Visa Verified password / Master Secure Code incorrectly entered.

You must have "Visa approval letter" in your hand for picking up your visa-upon-arrival at the airport in Vietnam. Unless you already have valid Vietnam visa stamped on your passport. You cannot enter for traveling around Vietnam and will be forced to fly back your country of origin if you do not have the pre-approved letter for picking up your visa to Vietnam at the airport. Vietnamese travel agents and companies who could help you arrange the pre-approved letter for picking up your visa-upon-arrival to Vietnam at the airport. "Service fee" as you may also see in the Service fee column is the fee that you must pay for arranging the "Visa approval letter" for picking up your visa-upon-arrival at any Vietnam airport by us. Please note that the service fee does not cover the stamping fee, which will be paid in USD or VND cash directly at the airport when you pick up your Vietnam visa. In our case, we only require our clients to pay for our service if and thus, the term we call "Service Fee."

Be kindly informed that there will be no problem if you change your arrival airport. Since the visa approval letter works at three International Airports of Vietnam: Noi Bai International Airport in Hanoi Tan Son Nhat International Airport in Ho Chi Minh City Danang Airport in Danang City You still get the visa stamped onto your passport at any of these three airport regardless of which you put in your visa application.

We only support a Vietnam visa upon arrival by air. If you come to Vietnam by sea or road, please contact Vietnam Embassy where you're living for help.

Normally, you will receive the approval letter within 3 Working days.There is no time frame required to apply for a visa in advance. However we suggest you should apply at least 1 week in advance to avoid any hassle or unwanted problems.