Vietnam Visa FAQs - Visa Frequently Asked Questions

    31 . Need a single or multiple entries visa?

    First of all, we would like to inform you that our Vietnam visa service are available at the airport only. Therefore your visa must be picked up at the airport of Vietnam when you arrive if you use our visa service. Warning: Because this service is available for airport only, so you should contact Vietnamese embassy to get visa if you do not enter Vietnam by air. Please consider our advice below to decide single or multiple entries visa: Single entry visa allows you enter/exit Vietnam 1 time or it is also called visa with single use. Once your single entry visa used, you can not enter again Vietnam with this used visa. You must apply for the new one if you want to come back Vietnam again. For example, with 1 month single entry visa, you can enter Vietnam and stay there for less than 30 days. You can not re-enter Vietnam if you exit Vietnam after 10 days staying, even your visa valid for 30 days. Multiple entries visa allows you enter/exit Vietnam unlimited times as long as your visa still valid. Your multiple entries visa must be picked at the airport when you arrive. After getting your multiple entries visa at the airport, you can exit and re-enter Vietnam at any port s you want. Once you want to come back Vietnam but your visa is expired, you also need to apply for a new visa. In conclusion, your visa must be picked up upon arrival at the airport of Vietnam, but you can exit Vietnam at any ports you want after you get your Vietnam visa stamped on your passport at the airport. We recommend you apply for multiple entries visa if you intend to enter/exit Vietnam many times for a period.
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    32 . What should I do if I find out that I entered the wrong passport number?

    Shortly after you submit your application, you should receive a confirmation email in the email address you provided us with. In this email, we confirm the information you entered earlier. If you find out any mistakes, please contact us right away by sending an email to [email protected].
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    33 . How long in advance should I apply for a visa?

    A Vietnam visa application can be applied for 1 day to 6 months in advance. Although it takes only 2-3 working days to get your visa approved, it is strongly advised that you apply for a Vietnamese visa 1 – 2 weeks before your arrival date to avoid any payment or other administrative problems.
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    34 . What if my passport has expired?

    To apply for a visa to Vietnam, your passport must have at least 6 month's validity.
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    36 . Are there any exceptions with this type of visa?

    Yes, visa on arrival is NOT VALID for OVERLAND ENTRY.
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    37 . Do you require a scan of my passport scan?

    In most cases, a passport scan is not required for an online visa application.
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    38 . What are the Entry and exit requirements for travelers to Vietnam?

    In order to enter Vietnam, you will need a valid passport with at least six months validity remaining and a Vietnamese visa, a visa exemption document, or a written approval letter for a visa upon arrival. You may obtain a visa or a visa exemption document from a Vietnamese embassy or consulate prior to traveling to Vietnam.
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    39 . How many kinds of Vietnam visa are there?

    Generally, there are two major types of Vietnamese visas including tourist visa and business visas.
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    40 . What does the approval letter look like?

    A sample of what the approval letter looks like can be found here.
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